Contact Centre Agent

Job location: Belfast

Salary: £18,600 per annum.

Hours: 40

Worktime: 11am-7pm

Closing date: 01/02/2022

Employer: FMI

Business: Sales

Address: The Ormeau Baths

Belfast

Postcode: BT2 8HS

Telephone: 02893 446986

Email: elaine.hamilton@fmi.ie

Website: www.fmi.ie

Job Duties: The Role:Make outbound calls to new customers to facilitate the switchover process to Keypad Meter.Carry out Quality Calls.Carry out Retention Calls.Provide Office Admin SupportRepresent a leading energy solutions provider.Ensure a high quality of customer serviceHours Monday - Friday 10am - 7pm

Qualifications / Experience: The Candidate:Customer service orientated individual.Proficient in Microsoft Office Packages.Keen eye for detail.Strong communicator.Ability to work in a fast paced environment.Good team player.

Application Method: To apply, please send your CV to: elaine.hamilton@fmi.ie

Ref: CONTACT CENTRE