Spa Receptionist

Job location: Newcastle

Salary: To be confirmed.

Hours: 37

Worktime: Shifts, to be confirmed.

Closing date: 15/03/2022

Employer: Burrendale Hotel And Country Club

Business: Hotel

Address: 51 Castlewellan Road

Newcastle

Postcode: BT33 0JY

Telephone: 028 43722599

Email: office@burrendale.com

Website: www.burrendale.com

Job Duties: The ideal candidate must have the following attributes:As a Spa/Country Club receptionist in the Burrendale Spa & Country Club you will be responsible for Carry out a range of reception duties, including telephone bookings & enquiries of treatments, fitness appointments & day spas, meeting & greeting all clients & Spa attendant duties.You will be a professional team player, attentive and focused with the ability to engage with our guests anticipating their needs to deliver informal yet impeccable service on the phone and face to face.You will be expected to deliver the Hotel standards, demonstrate exceptional and proactive guest relations and provide flawless service whilst ensuring the comfort and well-being of our guests.

Qualifications / Experience: Essential Criteria GCSE Maths & English (Grade C or Above).Computer literate with proven IT Skills, including MS Word, Excel and outlook, along with excellent admin skills.Sustained and proven experience in a similar reception environment.Telephone Skills.Exceptional customer service, interpersonal and communication skills.Strong organisational skills with excellent attention to detail.Available to work weekends and evenings essential.An NVQ Level 2 in Beauty Therapy is desirable as you might even help out if we are under pressure by covering a treatment here and there. A great way of developing your spa career.

Application Method: Please email: office@burrendale.com to apply.

Employer ref: SPAR 01.02.2022