Spa Receptionist
- By JobCentre Online NI
- Fri 11 February 2022
- Updated on Sun 27 March 2022
Job location: Newcastle
Salary: To be confirmed
Hours: 37
Worktime: Shifts
Closing date: 18/02/2022
Employer: Burrendale Hotel And Country Club
Business: Hotel
Address: 51 Castlewellan Road
Newcastle
Postcode: BT33 0JY
Telephone: 028 43722599
Email: offie@burrendale.com
Website: www.burrendale.com
Job Duties: Ensure that reasonable care is taken for Health & Safety Have full knowledge of the Hotel- CountryDealing with the public/Hotel guests - explaining Hotel procedures & facilities Dealing with new/existing clients, setting up new clients accounts & handling payments.Making up bills, taking payments, handling cash, credit cards payments referring all accounts to management.Answering the telephone, dealing with customer queries Taking reservations for all departments in the Hotel, i.e. Spa & Country Club.Cleaning & general up keep of the surrounding areas. A friendly personality, to be polite, patient & helpful, even when dealing with the most difficult customers.Maintain a high standard of personal hygiene / appearance at all times.Serve snacks/ drinks as required from the kitchen.To attend training courses as necessary.To report & where appropriate take action on any incident, fire loss of damage to self or possessions.
Qualifications / Experience: Essential Criteria G.C.S.E Maths & English (Grade C or Above) or equivalent.Computer literate with proven IT Skills, including MS Word, Excel and outlook, along with excellent admin skills.Sustained and proven experience in a similar reception environmentTelephone SkillsExceptional customer service, interpersonal and communication skills Strong organisational skills with excellent attention to detail Available to work weekends and evenings essentialAn NVQ Level 2 in Beauty Therapy is desirable as you might even help out if we are under pressure by covering a treatment here and there! A great way of developing your spa career!
Application Method: Email office@burrendale.com
Emp ref: SPAR 01.02.2022
Other Information: Part-time hours also available