Receptionist/Personal Coordinator

Job location: Holywood

Salary: Negotiable, to be confirmed.

Hours: 40

Worktime: 8:40am to 5:20pm, days to be confirmed.

Closing date: 09/02/2022

Employer: Randox Laboratories

Business: Randox Laboratories

Address: 55 Diamond Road

Crumlin

Postcode: BT29 4QY

Telephone: 028 94422413

Email: recruitment@randox.com

Website: randox.getgotjobs.co.uk/

Job Duties: The Role:Act as first point of contact for Randox Health clients and stakeholders.Provide continuity of care by co-ordinating all client appointments and ensuring results are available for scheduled appointments.Operation of the company Patient Information System accurately updating correspondence, client details, appointments, bookings and sales.Ensure that all payments are received and follow up on non-payments.Perform Reception duties in a professional and courteous manner.Complete relevant financial reports (e.g. daily revenue, KPIs).To confidently promote Randox Health packages with an in-depth knowledge of tests, appointment preparations and promotions.

Qualifications / Experience: The Successful Applicant:Client facing with excellent communication skills and high level of customer service.Professional and helpful demeanour (telephone, email and face to face).Ability to prioritise a busy workload in a logical fashion.Experience of invoicing and financial processing.Ability to work on own initiative and to foster a team working environment.Proficient level of IT literacy.Attend functions/events and provide cover in other clinics/sites if required.

Application Method: Please apply online at: https://randox.getgotjobs.co.uk/registerJob/7a0a7ab2-708f-464d-8bed-3cdd3c57d54b (copy and paste link to browser).

Employer ref: 22N/RPNI.